Business Area: VT IT Ops, Infrastr. & Techn. VOIS
Posting Country: Portugal
Date Posted: 27 Oct 2024
Full Time / Part Time: Full Time
Contract Type: Permanent
At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
What's in it for you Technical analysis and development of CRM solutions.
What you'll do Conception, design, and development CRM systems improvements
Managing data analysis and integration of different systems
Analysis of technical requirements and processes
Ensuring high quality and optimum performance of data integration systems
Managing and maintaining proper documentation of different CRM systems developments
Who you are Degree in telecommunications, computer science or similar
5+ years' work experience in Siebel CRM
Siebel Implementation/Support and upgrade experience
Experience in requirement analysis, design, development/customization and implementation of complex technology solutions in Siebel CRM
Experience in implementation of business transformation and system replacement projects for large scale industry requirements
Experience of handoff points and interfaces from Siebel CRM to outbound systems
Experience in Siebel projects full life cycle implementation
Knowledge of Siebel Data Model, Architecture and Administration
Experience in Transport protocols like HTTP and JMS
Experience in concepts like Integration Objects, Data Map, VBC, EBC, ASI, Web Services
Experience in Siebel versions ranging from traditional, Open UI, Siebel IP 17.x, IP 20.x
Knowledge in Open UI Specific Classes involving following: PM; PR; Manifest Files; Mapping Files
Knowledge of Siebel CSS file modifications and SWT file changes
Knowledge of Oracle database. Experience in programming languages such as PL/SQL
Working experience with Agile, Scrum, DevOps and strong understanding/interpretation of User Stories, Sprint meetings, alignments
Follows the software development life cycle process. Suggests and implements techniques for software or development process improvements
Customer Focus - Constantly explores to conceptualize and understand customer needs and proactively delivers the best solution
Should be good in client interaction, risk analysis, problem-solving, presentation and troubleshooting skills
Who we are We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination.
Not a perfect fit? Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply.
Together we can Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.
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