Warranty Team Lead Technician

Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you'll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary! Warranty Team Lead Technician Country/Region: PT Location: Vila Nova de Cerveira, 16, PT, 7920-011 We are looking for a new colleague to strengthen our Quality SWS Team in Vila Nova, Portugal. Main tasks / Competence / Responsibilities: Responsibility and authority to ensure all customer needs are considered. Manage commercial guarantee of customer: give support to main commercial activities of guarantees such as guarantee agreements, cost forecast, negotiation of technical factors, and reports required by Finance. Technical management of customer guarantee: manage interfaces with customer including verification of received parts, non-conformities analysis, failures analysis, customer meetings developing and implementing correcting and/or preventive actions. Monitor and issue reports: monitor customer guarantees developing, including communication of reports to all involved departments. Required skills and experience / main competences: Engineering degree or similar. Fluent English level, other optional languages as a plus. Quality IT programs (QSYS, GWD). FMEA APQP SPC Analysis and problem solving. Product and process audits. Risks analysis/RFMEA. Be part of our ZF team as Warranty Team Lead Technician and apply now! Contact: Elena Mallo #J-18808-Ljbffr