Warranty Team Lead Technician

Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you'll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary! Warranty Team Lead Technician Country/Region: PT Location: Vila Nova de Cerveira, 16, PT, 7920-011 We are looking for a new colleague to strengthen our Quality SWS Team in Vila Nova, Portugal. Main tasks / Competence / Responsibilities: Responsibility and authority to ensure all customer needs are considered. Manage commercial guarantee of customer: give support to main commercial activities of guarantees such us guarantee agreements, cost forecast, negotiation of technical factors and reports required by Finance. Technical management of customer guarantee: manage interfaces with customer including verification of received parts, non-conformities analysis, failures analysis, customer meetings developing and implementing correcting and/or preventive actions. Monitor and issue of reports: monitor customer guarantees developing, including communication of reports to all involved departments. Required skills and experience / main competences: Engineering degree or similar. Fluent English level, other optional languages as a plus. Quality IT programs (QSYS, GWD). FMEA APQP SPC Analysis and problem solving. Product and process audits. Risks analysis/RFMEA. Be part of our ZF team as Warranty Team Lead Technician and apply now! Contact Elena Mallo What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company? At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility. Find out how we work at ZF: Job Segment: Manager, Technician, Quality Manager, Engineer, Management, Technology, Quality, Engineering #J-18808-Ljbffr