At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
As Alzheimer's Disease Ecosystem Manager (AEM), you are the interface between our key customers in the Alzheimer's therapeutic area and all relevant functions and management at Lilly. You act in both directions at eye level and improve patient care together with our customers through innovative and creative approaches. You work in a strong cross-functional team integrated in Sales, Marketing, Medical, KAM, and External Engagement, and steer the planning and execution of the activities in the Alzheimer's account.
Key Responsibilities
Map and design the ecosystem in the field of Alzheimer's disease (focus on key accounts, their diagnostic environment, and the referring network around them).
Map and document the ecosystems for diagnosis and therapy in AD in terms of patient flow (from patient identification to therapy monitoring).
Design diagnostic algorithms, therapy pathways, and protocols for patient flow in key accounts including referral pathways.
Collaborate with providers to develop local solutions and services if there are shortages in infusion capacity.
Partnership development and management: Responsible for local partnerships if needed to improve the respective ecosystem.
Customers/Accounts: Establish and grow sustainable and resilient relationships with key organized customers in a therapeutic area.
Ensure optimal use of Lilly products in the Alzheimer's therapy area and proactively identify and implement opportunities to increase usage.
Work closely with customers individually to develop innovative projects and value-added programs.
Design value-added programs in a scalable way and roll them out in the Key Account Management organization.
Account Management: Establish and exemplify a cross-functional mindset in the account team.
Responsible for leading, coordinating, and executing the account planning process.
Ensure execution of planned actions in the Account Plan through effective leadership.
Ownership for the use of the account management tool.
Expertise
Good understanding of developments in the healthcare market and healthcare policy and their impact on customers.
Deep understanding of structures and processes in the therapeutic area of neurology/Alzheimer's disease.
Confidence in dealing and communicating at senior management level internally as well as externally.
Skills
Strong business acumen and results orientation.
Strong analytical skills with strong problem-solving abilities.
Strong lateral leadership skills and ability to engage cross-functional team members.
High level of creativity to translate customer insights into value-added programs.
Experience
Minimum 5 years of experience in a key account management role in the pharmaceutical or biomedical industry.
Proven ability for successful lateral leadership of cross-functional teams.
Proven ability to successfully manage large projects with internal stakeholders and customers.
Qualifications
Master Degree/Diploma in Pharmacy, Life Sciences, Business Administration, Marketing or other relevant fields.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form for further assistance.
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
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