Social Media Customer Advisor (Turkish Speaker)

Social Media Customer Advisor (Turkish Speaker) - LisboaAre you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here!Our client is recognized as the Best Sales and Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 82 nationalities.Located in Lisbon, you will find a company which takes care of you, from your career development and language skills to your social integration.Your responsibilities and impact as a Social Media Customer Advisor will be:Provide support to small and medium sized businesses via chat, email, and phone;Provide pre-sales support for all service products;Provide product and tool support to improve clients' experience;Respect established procedures and quality of service agreements, achieving and excelling individual and team targets.Skills, qualifications and interests you need to succeed in this role:You have a native level of Turkish and fluent level of English (at least B2-C1);You have previous experience in customer service and social media marketing;You have very good communication skills;You are motivated, reliable, and committed in your work;You have a drive for excellence and professionalism.What's in it for you?Type of contract: a fixed-term contract, renewable every year;Working hours: full-time or part-time options on rotating shifts (depending on the project);Salary conditions (*) – 2 options:a) Including free accommodation (shared flat, all bills included): 1070€ gross/month;b) Excluding accommodation: 1360€ gross/month.For international candidates:Reimbursement of your initial flight expenses after 9 months;Airport pick up;Yearly round-trip flight ticket back to your home country (within the EU);Help in paperwork, opening a bank account, etc. upon your arrival;Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company.
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