.As Sales Manager (Interim - Maternity Leave Coverage) you'll be creating memorable memories to our guests. Serving InterContinental brands is always working on behalf of our Guests and working with other Team Members. A little taste of your day-to-day: Every day is different, but you'll mostly be:
- Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded. Actively prospect and qualify new business.
- Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.
- Achieve personal and team goals as assigned.
- Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.
- May assist in developing and implementing sales plans.
- Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
- Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines
- Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets.
- Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.
- Interact with outside contacts:
- Guests – to ensure their total satisfaction
- Airlines, corporate accounts, travel agencies, ad agencies, etc. – to ensure repeat business follow up on events, and generate new business
- Other contacts as needed (Professional organizations, community groups)
- Perform other related duties as assigned. What you can expect from us: Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace
