Fabric is a health tech company that powers healthcare providers to move faster, work smarter, and deliver better care through its care enablement system. The system offers three solutions: In-Person Care Suite, Virtual Care Suite, and Engagement Suite. Leveraging conversational AI and intelligent adaptive interviews, Fabric unifies virtual and in-person care across intake, triage, routing, and treatment while automating workflows for staff. Built by a team of physicians and clinical informaticists, Fabric protocols uphold excellence in care quality while offering omnichannel access for patients. The results enable clinicians to work 2-10 times faster (dependent on setting), decrease call center volume by 15%, and increase utilization of unfilled visit blocks. Some of Fabric's customers include Luminis Health, OSF HealthCare, MUSC Health, and Intermountain. Fabric is backed by Thrive Capital, GV (Google Ventures), Salesforce Ventures, Vast Ventures, BoxGroup, and Atento Capital. About the role: We are looking for an experienced QA Analyst who is able to make powerful contributions to our Quality Assurance team, test our software, and support the product, engineering, and other teams. In this role, you'll be making a huge impact on a product that is helping millions of patients. Here's what you'll be doing: Write, update, and/or review test cases, and other quality assurance-related technical data forms and quality documents. Adhere to existing QA processes and best practices when testing Fabric products. Perform investigations of non-conformances, customer complaints, and corrective actions. Execute test cases under varying circumstances, based on the Test Cases Steps. Document and evaluate test results. Detect, log, and report program bugs and glitches. Track defects and help troubleshoot errors. Ensure the timely and effective follow-up of all identified or assigned quality issues. Work with product development and engineering teams to ensure proper completion of required product documentation and translate them into test plans. Maintain and demonstrate an understanding of global health standards and regulations. Analyze specifications, demonstrate your ability to organize a test and decide when to ask for clarification. Suggest solutions to identified product problems. Investigate product quality in order to make improvements to achieve better customer satisfaction. Here's what you need to be successful: Bachelor of Science in Engineering or Life Sciences or related. +2 years of experience with software QA tools and processes. Experience with UI/Functional Testing. Write test cases for QA teams. Outstanding written and verbal communication skills. A sense of ownership and pride in your performance and its impact on the company's success. Critical thinking and problem-solving skills. Team player. Great interpersonal and communication skills. #J-18808-Ljbffr