.Job Description Responsibilities Coordinate and capture user feedback through testing, surveys, voice of the customer, etc. for applicable system (Workday) Configure, design, and solution system requests to address business requirements Participate and help drive the Digital HR product roadmap in part by building relationships with stakeholders to understand business needs and translate these into system and reporting requirements Recommend system features and solutions considering priorities and tradeoffs, and driving alignment among stakeholders Drive an employee-centric focus to provide the best experience, partner with technology, service delivery teams, global experience owners and corporate partners to ensure ease of understanding Lead and partner with other resources to "tell the story" of the product and feature releases; contribute to the creation and distribution of messages through various communication channels to reach defined audiences to meet specific program objectives, and promote awareness of change by assisting in creating and implementing comprehensive communication plans Partner closely with the Business Technology (BT) organization to ensure that the business requirements are translated to the technical design, configuration and documentation Demonstrate foundational HR technology subject matter expertise Troubleshoot and research solutions through technology communities and case managers Ensure required documentation and request tracking systems are up to date Collaborate with IT to ensure all functional and technical specifications are in sync Required Education, Experience, and Skills Minimum Requirements: Minimum of a Bachelor's degree. At least 5 years in a HRIS role, working with Payroll and or HR Service Delivery, Workday, Service Now Experience with various HR systems (Workday, ADP, Celergo, ServiceNow) Experience with HCM, Reporting, Integrations Experience working independently and managing projects Experience with SaaS implementation and maintenance Excellent communication skills and ability to influence peers (within HR and cross-functionally) Required Experience and Skills: Data Analysis and reporting Skills Understanding of HR operations, HRIS, change & release management, and experience with HR data. Excellent written and oral communication skills to interact with associates and managers. Experience working independently and managing projects Experience with SaaS implementation and maintenance Preferred Education, Experience, and Skills Knowledge of inbound and outbound EIB's using XSLT transformations and Cloud Connect integrations. Experience with data analysis, data integrations & data quality concepts Commitment to and passion for excellence. Ability to collect information to understand challenges and underlying concerns, share ideas and help others calmly and collaboratively. Positive, team-oriented attitude with a focus on communication and information sharing
