(Français) Customer Advisor For Hotel Company

Type of position:Full-time position / RemoteKey Language :Native level of FrenchSector :Customer Service / SalesAbout our Client:Are you a passionate for Customer Service? Would you like to work for a company that is leader in hotel Industry? This company provides its clients with services, systems and products while ensuring its top quality! If you speak native French and you would like to work in Lisbon, reach out to us!The Offer:Assure mediation between hotels and suppliersAssist customer by the telephone, email and other channels in a genuine manner.Offer assistance on purchases and products catalogBe an active listener. Show yourself always available to understand and ask clear questions to help the customer.Identify, study and propose the best solution to help the customerProvide good customer service, making sure the customer is always happy once the interaction is finished.Gather all relevant information into the system and always make sure you deliver a high level of service.Requirements:Excellent communication skills in French and fluency in EnglishExperience in customer support and working with a CRM is a plusGenuine care giver. Able to multi-task, proactive and good with time managementComfortable with phone calls, email writing and social mediaBenefits :Salary package with performance bonusesAccommodation provided for a special feeRelocation flight reimbursementInitial training, and continuous learning opportunitiesRotative shift from Monday to Sunday 40h per weekTeam building activitiesGreat office space with plenty of restaurants and shops nearby & a coffee and chatting areaRound-trip tickets paid by the company 1 time per yearThe Process:Submit your application and dont forget to send an updated CVGet a call by our Recruitment SpecialistStart your interview processGet selectedStart your journey!#J-18808-Ljbffr