Dutch Customer Advisor - Lisbon, Portugal

Dutch Customer Advisor - Lisbon, PortugalDo you want to contribute to an outstanding customer representative service?Are you Dutch native or fluent with strong English communication skills?Looking to make your career abroad in a multicultural environment?We have the perfect opportunity for you!EURES is looking for you on behalf of Foundever Portugal!Your future project: join Foundever's Dutch Customer Advisor team in Lisbon.There are plenty of different projects and opportunities waiting for you, according to your preferences and aptitudes, in the support to online pharmacies and a pharmaceutical company (Abbott Diabetes Care), online wine shopping, tech support with air conditioning equipment, printers, photo cameras (e.g. Nikon), a global hotel chain, e-commerce, financial projects and more.As a customer advisor specialist, your daily responsibilities will include:Provide first contact resolutions to customer queries.Offer specialized customer support through written and phone communication.Build meaningful relationships, answering customers' questions in a courteous, friendly, and professional manner.Meet and exceed our customer service quality goals, compliance regulations, and productivity targets.Create amazing customer experiences that people value and we are proud of.Be responsible to follow the direction of management and provide feedback.To succeed in the role, you will need to have:Native or proficient level of Dutch (C2).Advanced level of English (at least C1) both verbal and written.Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills.Analytical and problem-solving skills with strong attention to detail.Desire to learn and advance, be a curious investigator and problem solver.High-speed internet access and appropriate conditions for remote work.Must hold EU citizenship or a valid work permit for Portugal.Having a residence or willing to relocate to Portugal.Benefits:Signing bonus.Relocation package.Competitive wages.Paid professional training.Employee discounts.Private healthcare & dental insurance (after six months of employment).Growth opportunities through various development programs.Fun and engaging company-wide initiatives, including our EverBetter wellness program.Job stability.Life-long skills and experience.Excellent work culture.Apply today!Subject: EmigratieBeurs Customer Service Foundever
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