Description Are you looking for an international experience and want to smell the warm and fresh air of Lisbon?Did you just finish high school or university, do want to settle in Portugal or just want to take a break whilst being productive?Regardless of your professional background — if you would like to work in an office, dealing with customer's needs and are friendly, keen, and diligent, then this is your opportunity!You will be supporting clients' activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands.Your responsibilities as Customer Support will be:Answering incoming queries from customersIdentifying issues and provide solutionsEnsuring high level of customer satisfactionRecording data in the CRM systemProviding ad-hoc supportBeing a team player and participate in the success of the team and projectSkills, qualifications, and interests you need to succeed in this role:A native level of Dutch and at least a B1 level of EnglishKnowledge of the value and impact that a good customer experience can createBeing an attentive listener, comfortable and skillful at communicating with peopleHaving a drive for excellence and professionalismBeing a real team player and committed to your workExcitement about intercultural communication and the expatriate lifestyleLiving in or willing to relocate to Lisbon for an international career and life experienceHaving a valid Portuguese work permit or a nationality that allows you to work in an EU-countryWhat's in it for you?Salary conditions (*) – 2 options:Including free accommodation (shared flat, all bills included): 1040€ gross/monthExcluding accommodation: 1298€ gross/monthFor international candidates:Reimbursement of your initial flight expenses after 3 monthsHelp in paperwork, opening bank account, etc.
upon your arrivalExtra perks:Free Portuguese lessons, cooking classes, sports activities and social events organized by the companyReal career opportunities in different career paths(*) Compensation during training period if successful (from 1 to 4 weeks): nearly fully paidRelocation Package for International Candidates:Reimbursement of your initial flight expenses after contract signingAirport pick-upHelp in paperwork, opening bank account, etc.
upon your arrivalExtra Perks:Private health insurance after 6 months of contract which is extra to the standard insuranceFree Portuguese lessons, cooking classes, sports activities and social events organized by the companyPortuguese public holidays and 22 days of paid holidays.Your Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration.
Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world.
Are you ready to be an added value to their international team, including talents from more than 80 nationalities all over the world?
Because they are looking for you!What should you expect from living in Lisbon?A colorful city view and a rich cultural historyPros of living in a European capital on a budgetDelicious Portuguese cuisine and famous café cultureFriendly people, good vibes and a happy-go-lucky urban lifeWarm climate all year and a sunny beach life next to the AtlanticA large English-speaking local community and international environment
