Customer Support Representative - Pashto - Lisbon

Position: Customer Support Representative Location: Porto, Portugal Employment type: Full-time DUTIES AND RESPONSIBILITIES: Provide optimal advice regarding various client queries related to cosmetic products Respond to customers queries in timely and efficient manner Provide clear information about products and service Deliver a positive attitude towards the brand Achieve strong customer satisfaction with a focus on quality and results Maintain and update all job-related administrative forms. REQUIREMENTS: Native/fluent in Pashto, both verbal and written Fluent in English (at least B2 level) At least 6 months experience in Customer service roles will be considered as an advantage Knowledge of Banking industry will be considered as an advantage Computer literate with sound knowledge of Microsoft Office package Excellent communication skills with solid negotiating skills Resourceful and stress resilient personality that can adapt and remain calm in all situations Ability to work independently, while being team player at the same time. Has to be eligible to work in Portugal. (EU passport or residence card) BENEFITS: Excellent remuneration package based on experience, skills and performance Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere Guidance and tools to reach your full potential. Private heartcare #J-18808-Ljbffr