Customer Service Representative - Turkish - Lisbon

Position: Customer Service RepresentativeLocation: Lisbon, PortugalEmployment type: Full-time DUTIES AND RESPONSIBILITIES: Clarifying any product information; Answering questions and requests by chat and phone; Helping in subjects such as : Payment, Refunds and Financing, Shipping, Delivery and Pickup, Returns and Exchanges The customer service specialist is there to help solve any type of problem insuring a swift and fast resolution. REQUIREMENTS: Flawless communication skills, both written and oral in Turkish (C2) + Proficient in English (B2); Ability to work quickly and efficiently under deadline pressure. Very good accuracy and attention to detail, understanding that small details can make the biggest difference. Proven ability to work and make decisions with minimal supervision. Proactively utilize strong problem-solving skills to deliver customer-focused solutions. Working in a back-office environment with customer satisfaction in mind Excellent written and verbal communication skills OFFER: Affordable accommodation provided by the employer Cafeteria on site Training paid A dynamic multilingual, multicultural and creative team with a positive and friendly atmosphere Guidance and tools to reach your full potential Relocation support with room for candidates from further away
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