Customer Service For Intercontinental Hotels (French Speaker)

Do you have a passion for the travel and tourism industry? Do you like traveling when everything goes the way it should? You can have an impact on making travelers´ journeys a success.Your responsibilities and impact as Customer Service for IHG will be:Solving issues during the booking process.Giving instructions, and taking an active role in finding the right bookingFollowing up during the vacation, providing good solutions incl. refundBeing responsible for the current and expanding the clients´ networkManaging good and qualified lead generationThere are many areas where the excellent customer or client support is required, and this is where the company needs youSkills, qualifications, and interests you need to succeed in this role:EU citizenship or valid residency cardYou have fluent levels in French and EnglishYou are looking for a job opportunity abroadYou are a travel addictYou are motivated and committed to your workYou have excellent communication and listening skillsWhat's in it for you?Type of contract: a long-term fixed-term contract, renewable every yearWorking hours: full time (40h/week) on rotating shifts Mon-Sun 7AM-7PMSalary conditions (*) – 2 options:Including free accommodation (shared flat, all bills included): 1040€ gross/monthExcluding accommodation: 1240€ gross/monthFor international candidates:Reimbursement of your initial flight expenses after 9 months.Airport pick up.Yearly two-way flight ticket back to your home country (within the EU).Help in paperwork, opening bank account, etc. upon your arrival.Free Portuguese lessons, cooking classes, sport activities and social events organized by the company.Real career opportunities in different career paths.Is this project not the best fit for you ? Feel free to check our other opportunities in Customer Service in Lisbon. Still, send me your CV to be considered for other projects or future opportunities.#J-18808-Ljbffr