With Relocation Support German Customer Support

col-wideJob Description:

2000 WELCOME BONUS

Key Responsibilities

Respond to customer inquiries via phone, email, and chat in a professional and friendly manner.
Assist customers with product details, order issues, and general support.
Resolve customer concerns efficiently and escalate more complex issues as needed.
Provide clear and effective solutions to ensure customer satisfaction.
Document customer interactions accurately in the CRM system.

What We Are Looking For

Fluency in German(C2 level) and solid communication skills in English (B2 level or higher).
Strong problem-solving abilities and a customer-focused attitude.
Flexibility to work24/7 rotational shifts, including weekends.
Must be available to workon-site in Braga.

What We Offer

Competitive salary and benefits.
Welcome Bonusof €2,000.
Private health insurance.
Paid training to help you succeed in your role.
A supportive, friendly team environment.
Opportunities for professional growth and career advancement.

Work Schedule

Monday to Sunday: 24/7 (rotational shifts).
Days Off: 2 rotational days off.