Wfh (If Based In Portugal)German Fluent Sales/Customer Support

Sales Customer Support Porto, Portugal WFH Salary Conditions: Base salary (gross):  1100€/month x 14 Possibility of sales bonus up to 120e p/month Meal allowance: 6€/per working day (paid in meal card) Health insurance Responsibilities: Inbound calls Sell packages of the product Cross-Sell or Upsell packages and associated products Customer support for post-booking and booking management Support travel agents with bookings and booking management Support customer with information about a range of questions like destination, documentations, prices etc.
Profile: Previous Contact Centre or Customer Service experience (preferable) Enthusiastic and skilled in technology applications Excellent language skills in German and feel comfortable speaking and writing in English Love to communicate, while being easy-going and patient with our customers Good and customer-friendly service is the highest priority for you Curious and persistent to solve issues Organised and can keep a cool head even in stressful situations Training Conditions Duration:  30 calendar days Monday to Sunday - Rotative shifts within the schedule below: Monday to Friday: 08:00h - 18:00h Saturday and Sunday 08:00h - 17:00h (occasionally you must have availability from 08:00h - 19:00h) Days off: 2 days  (rotative)