Are you passionate about technology, online advertising, and web development?
Do you have strong communication skills and a problem-solving mindset?
Join our international team in Lisbon as a Web Implementation Specialist and help businesses succeed in the digital world!
Your Responsibilities: Communicate with advertisers and internal sales and service teams through phone, email, chat, and video conferencing.
Verify the implementation of web-based products with customers.
Provide guidance, support, and training to customers on product functionality and usage.
Troubleshoot and resolve technical issues related to product implementation.
Deliver exceptional service to customers, exceeding client expectations and quality standards.
Skills and Qualifications: French native speaker with good English skills (B2 level).
Basic understanding of or interest in Java Script, HTML5, and CSS/CSS3.
Basic knowledge of or willingness to learn CMS platforms like Word Press, Shopify, Wix, Joomla, or similar.
Interest in or experience with online advertising or ad products.
Technologically capable of quickly learning new customer service software applications and adapting to non-standard implementation processes.
Experience working in a B2 B environment.
Excellent communication, customer service, relationship management, and support skills.
What's in It for You?
A fixed-term contract of one year, renewable annually.
Monday to Friday, 8 am to 5 pm (40 hours/week).
Comprehensive 9-week training program to set you up for success.
Salary Options: With free accommodation (shared flat, all bills included): €1,050 gross/month + bonus of up to €300 gross/month.
Without accommodation: €1,250 gross/month + bonus of up to €300 gross/month.
Relocation Support for International Applicants: Reimbursement of initial flight costs to Lisbon.
Airport pick-up upon arrival.
Annual return flight to your home country (within the EU).
Assistance with paperwork, opening a bank account, and settling in.
Additional Perks: Free Portuguese lessons to help you integrate into your new home.
Access to cooking classes, sports activities, and social events organized by the company.
Clear career development opportunities in various career paths.