Video Content Moderator Or Customer Support

Detalhes da Vaga

German Speaking Content ModeratorProject: Popular Streaming Service PlatformReview online videos within a streaming service platform. This role involves the removal of inappropriate content to ensure a safe experience for users and the community. You will be the first person to see top content and make sure our community is getting the right content.Work Hours and Shifts:Shifts rotate monthly: 08:00 to 17:00, 14:00 to 23:00, and 23:00 to 08:00.Night shifts (23:00 to 07:00) include a 25% wage surplus.Breaks include a 1-hour lunch break and two 15-minute breaks.Total salary received per month of : Euros 1,876.60Based on following breakdown -Yearly base salary: €15,260 grossYearly transportation bonus: €720Yearly language bonus: €3,240Yearly performance bonus: 5% of annual base salaryMeal allowance: €7.63 per workday, paid in meal cardExpenses €60 per month (x12)TasksKey Responsibilities:Review and evaluate user flagging reports regarding website content.Stay informed about client policies and guidelines.Identify and flag content that does not comply with guidelines in a timely manner.Ensure content review meets agreed turnaround times and quality standards.Recognize trends and patterns, escalating issues that fall outside established policies.Utilize market-specific knowledge to improve user community support.Review sensitive content, including graphic or disturbing material.Day-to-Day Responsibilities:Review online videos within the streaming service.Remove inappropriate content.Handle sensitive content such as hate speech, harassment, violence, and nudity.Ensure a safe experience for users of the application and community.RequirementsDetail-oriented.C2 level German and B2 englishComfortable handling sensitive material.Eager to grow within the company.Open for requiered shiftsBenefitsRelocation Support:Support to obtain Portuguese NIF and NISS.Assistance in finding housing options according to the candidate's needs.Relocation bonus of €2,000 paid with the first payroll cycle (if relocating from abroad to Lisbon).Relocation bonus of €1,000 paid with the first payroll cycle (if relocating from outside the metropolitan area of Lisbon to Lisbon).Transportation:Shuttle service with the following routes:Shuttles depart one hour before the shift start time (e.G., for an 08:00 shift, the shuttle departs at 07:00).Recruitment Steps:Initial ScreeningOps Round InterviewHR InterviewDevelopment Opportunities:Opportunities to move to other projects or roles (Team Leader, Quality Analyst, HR) after one year, based on interest.Access to courses on languages, marketing, etc., with potential for international opportunities.Holidays:2 days of holiday per month worked.Options for holiday and Christmas allowance payments: either 12 monthly installments or full amount in June (Holiday allowance) and November (Christmas allowance).#J-18808-Ljbffr


Salário Nominal: A acordar

Fonte: Jobtome_Ppc

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Requisitos

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