Video Content Analyst - German - Porto

Position: Video Content AnalystLocation: Porto, PortugalEmployment type: Full-timeDUTIES AND RESPONSIBILITIES:Review user reports regarding video content on a streaming platformReview sensitive content, sometimes involving graphic or disturbing subject matterAudit and update contentMaintain broad knowledge of client products and/or servicesMake well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy.REQUIREMENTS:Native or Fluent in German (level C2), and C1 English level written and spoken6 months of experience in a relevant field is preferredAbility to cover weekly shift rotation including occasional nights and weekendsTolerance to sensitive content in videosStrong computer skillsCustomer service orientation with an effective, pleasant, and professional communication style as well as patienceQuick learning and adaptability to new processes and conceptsTolerance for repetitive work in a fast-paced work environmentAnalytical mindset with strong attention to detailAbility to work as a team member, as well as independently.BENEFITS:Relocation assistance for candidates coming from abroadInternational communityModern office in a city center with open spaces, easy to access with public transportationComprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplaceSupport from your colleagues with coaching and mentoring opportunitiesHealth and Wellbeing initiativesMonthly meal allowance and much more!#J-18808-Ljbffr