Tv Streaming Platform Advisor In Lisbon, Portugal (German Speaker)

In your spare time, do you enjoy streaming movies or watching live games? Would you like to help customers with your expertise and knowledge? If so, read on!
Your responsibilities and impact as a Technical Consultant will be:
Offer information and solutions to advise customers regarding the company's services, over the phone, emails, and chat.

Contribute to a positive customer experience through responsible treatment of each contact.

Achieve the performance targets defined by the project.

Ensure and participate in the success of the department.

Guarantee client satisfaction and a high level of quality.

Skills, qualifications, and interests you need to succeed in this role:
You have a native level of German and a good level of English – this is a must!

You are passionate about the entertainment industry – experience in this industry is a plus.

You have a professional attitude and strong customer service skills.

You have excellent listening and communication skills.

You are willing to learn, develop, and acquire new skills.

You are dynamic and self-motivated.

You are open-minded, a real team player, and willing to work in an international and multicultural environment.

What's in it for you?
CDI - 3 months of trial period.

Working hours: Monday to Sunday, rotating shifts 8 am to 5 pm.

A package in line with the market: 1100€ gross/month (paid 14x) + 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation costs + Private Health Insurance and dental plan (after six months).

If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 12 months of accommodation in shared flat provided by the company (rental fee to pay).

Opportunity to be part of a challenging and fast-paced environment.

Possibility to collaborate with some of the biggest brands in the industry in a multicultural and international environment.

Fully paid training, professional development, and career evolution.

What should you expect from living in Lisbon?
A colorful city view and a rich cultural history.

Pros of living in a European capital on a budget.

Delicious Portuguese cuisine and famous café culture.

Friendly people, good vibes, and a happy-go-lucky urban life.

Warm climate all year and a sunny beach life next to the Atlantic.

A large English-speaking local community and an international environment.

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