Do you have passion for the travel and tourism industry? Do you like travelling when everything goes the way it should? You can have an impact on making travelers' journeys a success!
Your responsibilities and impact as a Travel Agent will be:
Answering incoming queries from customers
Identifying issues and provide solutions
Ensuring high level of customer satisfaction
Recording data in the CRM system
Providing ad-hoc support
Being a team player and participate in the success of the team and project
Skills, qualifications and interests you need to succeed in this role: You are a native Dutch speaker
You have a business proficiency level of English
You are motivated and committed to your work
You have excellent communication and listening skills
You are a team player and you are willing to work with many other nationalities
What's in it for you? Type of contract: a long-term fixed-term contract, renewable every year
Working hours: full-time (40h/week)
Monday to Friday, availability to work between 7 am - 7 pm, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule
Training of 20 days nearly fully paid
Salary conditions (*) – 2 options:
Including free accommodation (shared flat, all bills included): 1040€ gross/month
Excluding accommodation: 1298€ gross/month
For international candidates:
Reimbursement of your initial flight expenses after 3 months
Help with paperwork, opening bank account, etc. upon your arrival
Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
Real career opportunities in different career paths
Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!
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