Travel Advisor - (Porto)

Sou uma empresa: Portugal and Spain Deluxe
Portugal and Spain Deluxe is a tour operator passionate about History, Wine, Food, and Jewish Inheritance. Founded in 2003 and based in Portugal, our luxury travel advisors provide the necessary insights and support during trip planning and reservations in Portugal and Spain.
Responsibilities:Open and manage travel files;Design and develop itineraries according to customer profiles;Provide customers with detailed travel information and advice, by phone or email;Negotiate for services with vendors;Cost and price tour packages, converting these to bookings;Develop website tours content;Make tours, transportation, and accommodation reservations;Maintain a high level of responsibility and confidentiality;Follow documentation procedures;Manage travel files independently;Coordinate several travel services;Maximize sales and customer holiday experience by suggesting upgrades;Offer excellent customer service, dealing with constraints in a calm and diplomatic manner.Requisitos:Minimum Qualifications: University Degree
Experience: 2 - 3 years
Professional Category: Worker
Residence Permit: Portugal
Essential Language: English - Professional
Desired Skills:Tourism Degree;Excellent verbal and written communication skills (Portuguese and English);Proficient in Excel and Word;Attention to detail;Active listening skills;Customer service skills;Highly organized;Confidentiality;Ability to sell products and services;Administration skills;A desire to help people.
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