About Us Compensation is more than a paycheck, and traditional approaches don't adequately reflect it or the way people work today.
We're on a mission to change that. We see compensation as everything a company gives its people in return for the work they do. It should be easier to understand, offer, manage and spend.
Long-term, we're working towards becoming the place where compensation happens and is managed by those who award and receive it. We're on our way to coining the term "Compensation-as-a-service".
We're proud to be backed by leading European VC funds, having raised over €20 million.
About Yo u You're a natural problem solver with a passion for delivering exceptional customer support. Here's what we're looking for:
You have a keen eye for detail
You speak English and Portuguese fluently (Italian or Spanish would be a plus)
Excellent communication skills and a warm, customer-focused attitude.
The ability to work independently and adapt quickly to remote work.
A drive to be part of something bigger than yourself
The Role On a typical day, you will...
Provide operational support to the Customer Operations team
Establish and maintain quality standards
Identify inefficiencies and implement process improvements.
Help customers use specific features and resolve their issues.
Follow up with customers to ensure satisfaction.
Collaborate with internal teams to share customer feedback and insights.
Identify best practices to establish consistency and efficiency at scale.
Salary Range
This temporary role offers a total gross package of €1000 to to €1250 per month.
The stages for this hiring process are: CV Screening
Interview I
Interview II
Equal opportunity employer: Coverflex is an equal opportunity employer. All applicants will be considered and analysed regardless of ethnicity, religion, gender identity, sexual orientation, national origin, age, or disability status.
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