.Are you interested in representing the world's biggest Search Engine?Do you want to be part of a multicultural team in a company which works alongside well-known brands?Do you want to work for an American multinational technology company which focuses mainly on Internet-related products and services?Do you want to relocate to the beautiful capital of Portugal – Lisbon?Then this could be the perfect opportunity for you to have your experience of a lifetime!Skills, qualifications and interests you need to succeed in this role:The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and team player? Then they might have an opportunity for you to join them!You are a native German speaker (this is a must!) + a good level of EnglishYou are looking for a job opportunity abroadYou are motivated and committed to your workYou have no troubles with writing in GermanYou are a team player and willing to work with many other nationalitiesSales/ Commercial background is a plusPrevious experience in Customer Service or credit recovery experience is a plusYour responsibilities and impact as a Technical Support Agent will be:Provide support to customers by responding to inbound requests and documenting relevant case informationAssist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channelsAdapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channelsEnsure excellent customer satisfaction through responding in an appropriate and friendly mannerYou will work in a multicultural team environment alongside a diverse teamWhat's in it for you?CDI - 3 months of trial periodWorking hours: Monday to Sunday, rotating shifts 8am to 5pmA package in line with the market: 1100€ gross/month (paid 14x) +100€ / month performance bonus + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 12 months of accommodation in shared flat provided by the company (rental fee to pay)Opportunity to be part of a challenging and fast-paced environmentPossibility to collaborate with some of the biggest brands in the industryA multicultural and international environmentFully paid training, professional development and career evolutionYour Future Company:2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with
