Match Profiler is an Information Systems consulting firm, working in the national and international market since 1999. We are empowered with multidisciplinary competences and know-how in IT, which allow us to contribute, optimize and move forward with our clients. Technical Support Engineer (m/f) - Remote We are currently recruiting, for integration in our internal team/client, professionals with the following profile: What do you need to have: Hard Skills: Demonstrated experience maintaining Java applications in a production environment Demonstrated experience working in a CI/CD environment, preferably GitLab CI or GitHub Willingness to work in a customer-facing role Experience working in 1st, 2nd level support and coordinating with 3rd level Ability to triage and debug in hands-on sessions with customers Ability to write rich technical documentation Experience working with ServiceNow for Incident Management and Reporting Proven track record of contributing to Open Source or Inner Source projects a plus Experience with at least one scripting language, preferably Python Fluent in written and spoken English Soft Skills: Good communication Team spirit Proactivity Time management What we can offer: Personalized support from your team Your manager will take into consideration your motivations and suggestions Victories will be celebrated together Your HR and Support Teams will always be available to help Constant feedback on your work A network of hundreds of partnerships with companies from numerous sectors that offer you exclusive discounts (health, well-being, travel, gastronomy, culture, leisure, training, etc) And, of course, many gatherings and social events To respond to this opportunity, send us your CV to the following e-mail address: #J-18808-Ljbffr