Technical Software Support in Lisbon (German Speaker) with signing bonus Lisboa
EUR 40 000 - 60 000
Today, working for a technology brand rhymes with passion, energy, and innovative spirit. Does this sound like you? Check this out, and you might soon join the international customer service team of a big software producer in Lisbon!
Your responsibilities and impact as a Technical Software Support will be:
Provide support to customers by responding to inbound requests and documenting relevant case information.
Assist users with general inquiries and technical support issues via phone, email, and social media channels.
Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channels.
Ensure excellent customer satisfaction through responding in an appropriate and friendly manner.
The company is recruiting based on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service-oriented, have good communication skills, proactive, and a team player? Then they might have an opportunity for you to join them!
Minimum Requirements:
You are native in German.
You are motivated, reliable, and committed to your work.
Customer service and quality are part of you.
You have a drive for excellence and professionalism.
You have excellent communication skills.
You are a real team player and willing to work with many other nationalities.
What's in it for you?
Type of contract: one year contract, renewable every year.
Working hours: full time (40h/week; 5 days/week) on rotating shifts (Mon-Fri, 8 AM - 10 PM).
Salary conditions (*) – 2 options:
Including free accommodation (shared flat, all bills included): 1000€ gross/month.
For international candidates:
Reimbursement of your initial flight expenses after 9 months.
Airport pick up.
Yearly two-way flight ticket back to your home country (within the EU).
Help with paperwork, opening a bank account, etc. upon your arrival.
Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company.
Private health insurance included from the first day of contract signature.
(*) Compensation during the training period if successful (4 weeks): 50% of your hourly wages (lower taxes).
Your Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation, and social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team, including talents from more than 80 nationalities all over the world? Because they are looking for you!
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