Technical Software Support (German Speaker) Lisboa
EUR 40000 - 60000
Today, working for a technology brand rimes with passion, energy and an innovative spirit. Does this sound like you? Check this out, and you might soon join the international customer service team of a big software producer in Lisbon! Are you ready to join a brand that strives every day to revolutionize the world? You will work for a company that cares about its employees, full of opportunities to learn and grow professionally and personally, all this in the amazing and new-hyped Lisbon.
Tasks Your responsibilities and impact as a Technical Software Support will be:
Providing support to customers by responding to inbound requests and documenting relevant case information
Assist users with general inquiries and technical support issues via phone/email/social media channels
Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/e-commerce reviews) channels
Ensure excellent customer satisfaction by responding in an appropriately and friendly manner
Requirements Skills, qualifications, and interests you need to succeed in this role:
You are native in German
You are motivated, reliable and committed in your work
Customer service and quality is part of you
You have a drive for excellence and professionalism
You have excellent communication skills
You are a real team player and willing to work with many other nationalities
What's in it for you? Type of contract: one year contract, renewable every year
Working hours: full time (40h/week; 5 days/week) on rotating shifts (Mon-Fri, 7 am - 10 pm)
Salary conditions (*) – 2 options:
Including free accommodation (shared flat, all bills included): 1000€ gross/month
For international candidates: Reimbursement of your initial flight expenses after 9 months
Airport pick up
Yearly two-way flight ticket back to your home country (within the EU)
Help in paperwork, opening bank account, etc. upon your arrival
Free Portuguese lessons, cooking classes, sport activities and social events organized by the company
Private health insurance included from the first day of contract signature
Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team, including talents from more than 80 nationalities all over the world? Because they are looking for you!
#J-18808-Ljbffr