Technical Customer Advisor For Online Booking Provider Homeoffice (German Speaker)

Have you always wanted to live and work in one of Europe's most vibrant metropolises? Then this is your chance! We are looking for a dynamic and adaptive person for the technical support position in Lisbon. Apply today and join one of the largest and best known online accommodation providers in the world!Your responsibilities and impact as a Technical Customer Advisor will be:Offer information, solutions and to advise customers regarding the company's services, over the phone, emails and chatContribute to a positive customer experience through a responsible treatment of each contactAchieve the performance targets defined by the projectEnsure and participate in the success of the departmentGuarantee clients satisfaction and high level of qualitySkills, qualifications and interests you need to succeed in this role:You have a native level of German and good level of English – this is a must!Experience in technical Troubleshooting is an advantageYou have a professional attitude and strong customer service skillsYou have excellent listening and communication skillsYou are willing to learn, develop and acquire new skillsYou are dynamic and self-motivatedYou are open minded, a real team player and willing to work in an international and multicultural environmentWhat's in it for you?Fully work from home possibilityCDI - 3 months of trial periodWorking hours: Monday to Sunday, rotating shifts 8am to 5pmA package in line with the market: 1100€ gross/month (paid 14x) + 100€ / month language bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 12 months of accommodation in shared flat provided by the company (rental fee to pay)Opportunity to be part of a challenging and fast paced environmentPossibility to collaborate with some of the biggest brands in the industryA multicultural and international environmentFully paid training, professional development and career evolutionWhat should you expect from living in Lisbon?A colorful city view and a rich cultural historyPros of living in a European capital on a budgetDelicious Portuguese cuisine and famous café cultureFriendly people, good vibes and a happy-go-lucky urban lifeWarm climate all year and a sunny beach life next to the AtlanticA large English-speaking local community and international environment
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