Technical Back Support

Technical Back Support Functional area: Customer Service Country: Portugal City: Lisbon Company name: Sociedade Atlas Copco de Portugal Lda Date of posting: Aug 30, 2024 Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. Join us on our journey for a better tomorrow. Technical Customer Support Are you ready for a challenging Technical Customer Support role? Do you love working in an agile environment, close to customers and where new initiatives and possibilities constantly emerge? Excited to be part of a team where teamwork is key? Don't miss the incredible opportunity – apply now! Role: Provide remote technical support for customers. Customer trainings on business systems and tools (connectivity tool, e-commerce and power connect). Assist in marketing and sales support. Support customers identifying parts or services and our sales team on spare parts quotations. Responsible for service/warranties/connectivity contracts quotations. Process and handle the automated leads. Foster strong collaboration with our main Distribution Center and Divisions. Requirements: Technical Degree or equivalent education in a technical field. Customer experience. Knowledge of the Microsoft Office package. Native Portuguese speaker, good level of English; additional languages are a plus. Dynamic, result-driven and self-motivating approach. Good communication, teamwork and customer-focused skills. Familiarity with SAP is a plus. What we offer? Health insurance, pension plan, monthly massage in the office, meal allowance and working in a regional team. Diverse by nature and inclusive by choice: Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging. #J-18808-Ljbffr