Support Specialist (Fincrime Analyst - External Enquiries) - English and RomanianAbout RevolutPeople deserve more from their money.
More visibility, more control, and more freedom.
Since 2015, Revolut has been on a mission to deliver just that.
Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 50+ million customers get more from their money every day.
As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture.
In recognition of our outstanding employee experience, we've been certified as a Great Place to Work.
So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission.
And we're looking for more brilliant people.
People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About the roleThe Financial Crime Operations department is at the forefront of Revolut's efforts to keep customers and their money safe.
Those ninjas work directly with customers to resolve issues and flag potential concerns.
Using cutting-edge technology, we aim to prevent financial crime in a way the banking world hasn't seen so far.
A FinCrime Analyst is the key person to ensure we've got it under control, working with the Revolut Compliance team.
It's only for the most responsible, conscientious, brave individuals.
The ones who aren't afraid of challenges in the complex financial world.
We're a global financial super app, so we have to be available 24/7.
That sometimes means working nights and weekends.
We'll compensate you for night shifts, but we understand this still isn't for everyone, so please bear that in mind before applying.
What you'll be doingLiaising with law enforcementResponding to Court Orders, DPAs, and POs and complying with legislation like POCA & DPAEnsuring that all requests are completed within the applicable time scalesLiaising with the legal team as necessary or preparing documentation for third-party requestsConducting fraud-related investigations based on the reports receivedGenerating reports and creating alerts for suspicious activityDiscussing FinCrime concerns with members of the company across all levelsWhat you'll needProficient English language skillsFlawless Romanian communication and writing skillsPrior experience in a Retail Bank environmentExperience dealing with external law enforcement and other government agenciesKnowledge of Court Orders, DPA, PO, and preparing witness statementsConfidence in communicating with people at all levels both externally and within the organisationCompensation rangeOther locations: Compensation will be discussed during the interview process*Final compensation will be determined based on the candidate's qualifications, skills, and previous experience.
Get what you need to succeedFinancial benefits that show we value your workFlexibility to work from home, the office, or abroadA free Revolut Metal subscription loaded with perksExciting events year-round so you can get to know your teamRevoluters always push through!
We stopped listening to excuses a long time ago - we care about results.
We believe that grit, determination, skill, smartness, and courage can break through almost any wall.
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