Spanish Technical Support Specialist

Description
Role Description
This is a full-time on-site role for a Technical Support Specialist. The Technical Support Specialist would provide technical assistance and support to the customers of our client, walk clients through solutions, and also document issues and solutions provided in the company's database. The Technical Support Specialist would also collaborate with other support team members to provide exceptional customer service.
Requirements
Qualifications

Technical Support and Troubleshooting skills
Analytical Skills
Customer Support and Customer Satisfaction skills
Excellent written and verbal communication skills
Ability to work effectively in a team environment
Bachelor's degree in Information Technology or related field
2 / 3 years of professional experience providing L2 support
Experience with CRM tools and customer support software is a plus
Native in Spanish (mandatory)
Fluent in English (mandatory)

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