Social Media Customer Advisor In Lisbon (German Speaker)

Your responsibilities and impact as a Customer Service Agent will be:


Providing customer service via social media


Supporting customers by providing product information


Professional usage consulting for the products


Processing of warranty cases


Skills, experiences and interests you need to succeed in this role:


A native level of German and a good level of English


Enthusiasm about social media


Knowledge of the value and impact that a good customer experience can create


Being an attentive listener, comfortable and skillful at communicating with people


Being energetic, innovative and working proactively at a fast pace


Excitement about intercultural communication and the expatriate lifestyle


Living in or willing to relocate to Portugal for an international career and life experience


Having a valid Portuguese work permit (required).


What's in it for you?


Type of contract: yearly or 6 month contract, renewable


Working hours: full time options on rotating shifts (depending on the project)


Salary conditions (*) – 2 options:




Including free accommodation (shared flat, all bills included): 950€ - 1.000€ gross/month (based on level of experience)


Excluding accommodation: 1.300 - 1.400€ gross/month (based on level of experience)


For international candidates:


Reimbursement of your initial flight expenses


Airport pick up


Yearly two-way flight ticket back to your home country (within the EU)


Help in paperwork, opening bank account, etc. upon your arrival


Free Portuguese lessons, cooking classes, sport activities and social events organized by the company


Real career opportunities in different career paths


Your Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!What should you expect from living in Lisbon?


A colourful city view and a rich cultural history


Pros of living in a European capital on a budget


Delicious Portuguese cuisine and famous cafe culture


Friendly people, good vibes and a happy-go-lucky urban life


Warm climate all year and a sunny beach life next to the Atlantic


A large English-speaking local community and international environment


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