.Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team, and experience to rapidly issue and process Mastercard, Visa, and UnionPay cards across more than 50 countries, at scale. Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence, and richer, real-time data, set us apart as the leader in payments. We're on the hunt for an exceptional Site Reliability Engineer (SRE) to join our dedicated team. What You Get to Do: Platform Reliability and Scalability: Build software that enhances Paymentology services' scalability and reliability. Ensure platform services meet required uptime and service quality levels. Contribute to the design of reliable cloud infrastructure and implement reusable cloud-uptime components as code. Regularly review and optimize SRE practices, tools, and methodologies to enhance overall system reliability and team efficiency. Observability and Automation: Contribute to the design, implementation, and maintenance of observability and monitoring solutions to track platform health, cost-effectiveness, reliability, and scalability, and identify potential issues. Develop and implement automation scripts and tools to streamline operations and reduce manual interventions. Enable product teams to self-serve by participating in the development of a developer platform. Production Issue Resolution: Play an active role with the incident response teams, diagnosing and resolving production issues quickly to minimize downtime. Standards Compliance: Support product teams in building services that adhere to our security and quality standards. Cross-team Collaboration: Work closely with engineering, operations, and product teams to ensure reliability is considered throughout the end-to-end software development lifecycle. Achieve this through advocacy and developing a culture of reliability. What You Can Look Forward To: At Paymentology, we value making a difference in the lives of the people who work for us and who live in the communities where we operate. You can look forward to working with a diverse, global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale. Travel: < 5% What It Takes to Succeed: Bachelor's Degree in Computer Science, Information Technology, or related field. A minimum of 3 years in a dedicated SRE role, as well as 5+ years of prior software development experience. Comprehensive understanding of large-scale distributed platform architecture. Extensive hands-on cloud experience, particularly with AWS. Proven experience developing scalable, modular infrastructure-as-code projects using tools such as Terraform, CloudFormation, Puppet, and Ansible. Practical experience with Docker and container orchestrators, including AWS ECS & EKS, and Kubernetes