Descrição da Empresa
Somos uma Consultora com competências multidisciplinares dotada de um portfólio que abrange diversas áreas, como Financeira, Telecomunicações, Automóvel. Desenvolvemos Produtos e Projectos. Estamos presentes em empresas de referência Nacionais e Internacionais. A nossa combinação única de soluções tecnológicas, metodologias e os nossos recursos humanos qualificam a entrega aos nossos clientes.
Descrição da Função
Match Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients. We are currently recruiting, for integration in our internal team/client, professionals with the following profile: ServiceNow Developer (m/f) - Remote.
Hard Skills:
Understanding of enterprise IT architecture
Understanding of and experience working with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog)
Additional must require experience is on HR Module, Service Portal, Agent workspace, Virtual agent, Dynamic Translation, NLU and SecOps.
Working knowledge of relational databases
Encourages fellow team members to make innovative contributions and embrace ideas
Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery
A minimum of 4 years of experience with/in the following:
Implementing, configuring and customizing Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.)
Web applications, networks, protocols and email (SMTP, POP3)
Experience with ServiceNow configuration(s) and formatting data for the CMDB
Knowledge of technical components such as LDAPs, VPN, SSL and other such technologies.
Application UI Configuration
Workflow Configuration
Data Import and Management
Development of required requested specific reporting
Development of requirement integration components (SSO, LDAP, etc)
Preferred: Service now Admin Certification
Preferred: ITIL v3 Foundation Certification
Soft Skills:
Good communication
Team spirit
Proactivity
Time management
What we can offer:
Personalized support from your team
Your manager will take into consideration your motivations and suggestions
Victories will be celebrated together
Your HR and Support Teams will always be available to help
Constant feedback on your work
A network of hundreds of partnerships with companies from numerous sectors that offer you exclusive discounts (health, well-being, travel, gastronomy, culture, leisure, training, etc)
And, of course, many gatherings and social events
Localização:
Lisboa, Portugal
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