Service Representative (French-Speaking) - Automotive App Assistance

Detalhes da Vaga

Experience the power of a game-changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.
If you're looking to grow and be inspired, as a Customer Service Representative in Braga, Portugal (On-Site), you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.
Career growth and personal development We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
What you will do in this role As a Customer Service Representative, you will:
Respond to customer requests via multiple channels, updating CRM systems with relevant information.Build strong customer relationships by handling inquiries with speed and professionalism.Promote customer retention and loyalty by supporting successful inquiry outcomes.Maintain professional, empathetic relationships with all customers.Collaborate effectively with team members and management.Provide feedback on emerging issues and identify improvement areas proactivelyConcentrix is a great match if you:
Have a high level of French (written and oral) and a good level of English (B2)Have 1 year of experience in technical roles or automotive customer serviceAre passionate about automotive topics and skilled in digital techAre able of understanding the policies, procedures, and warranties and you are familiar with market geographyAre empowered to make independent decisions with strong documentation skillsAre skilled in resolving issues, and providing solutionIf you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this or another role.
What's in it for you In this role, we offer benefits that help you support your unique lifestyle:
Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)Compétitive salary and performance bonusBring-a-friend (referral) bonus opportunitiesFull paid training on the company and the project you'll be working onCareer development programs, specialized courses, and language classesExperience the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."
Concentrix is an equal-opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. Eligibility to work In accordance with Portugal's law, only applicants who are legally authorized to work in Portugal will be considered for this position.

#J-18808-Ljbffr


Salário Nominal: A acordar

Fonte: Jobleads

Função de trabalho:

Requisitos

Spanish Customer Support - Braga

Job Description Shape your world and work your way Our purpose is to make the world more sustainable by building trust in society through innovation. This is...


Phiture - Braga

Publicado 18 days ago

Service Representative (Spanish-Speaking) - Automotive App Assistance

Experience the power of a game-changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the f...


Minacs - Braga

Publicado 11 days ago

Operador De Call Center | Guimarães

Responsabilidades Identificar e avaliar as necessidades do Cliente, para posterior contato. Receber chamadas e encaminhá-las para as diferentes oficinas. Age...


Phiture - Braga

Publicado 3 days ago

Conseiller Client (Francophone) - Prestigieuse Marque De Café

Découvre le pouvoir d'une carrière qui change la donneEs-tu à la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui ...


Concentrix Portugal - Braga

Publicado 3 days ago

Built at: 2024-11-22T03:00:07.923Z