Service Development Director, Enterprise Service Excellence

Detalhes da Vaga

.Who We Are BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry.
We offer multiple career paths for the world's best talent to have a real impact on business and society.
As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next.
We count on your authenticity, exceptional work, and strong integrity.
In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world.
Our team called Global Services (GS) provides corporate support to business areas such as Finance, Legal, HR, Marketing and IT.
This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries.
Global Services is in short, the backbone of BCG.
What You'll Do Enterprise Services (ES) was established in 2022 to provide resilient, scalable and cost-competitive services to BCGers around the world.
It includes a range of business-critical activities including Global Finance Operations, Procurement & Payables, Travel, Meetings & Events, Case Team Services, Client View, Real Estate, Executive Support Services, and Business Insights and Analytics; supported by transversal expertise in our product portfolios and Service Excellence teams.
Approximately 70% of Enterprise Services employees are located in Delhi, with smaller concentrations in London, Boston, Madrid, Munich, and Atlanta.
The Enterprise Services Excellence Team (ESXT) partners across BCG's ES Service Lines to instill a sophisticated analytics-based service management infrastructure, oversee large change programs, drive ES business growth, and advance people-centric learning & development initiatives.
ESXT ensures that Enterprise Services sets the standard for BCG operations.
As a Director, you will join at a transformational moment as we elevate the analytics capabilities of our global functions, designing a unified approach to global operations business intelligence.
The role will bring strategic insights to light through data analysis, visualizations, and the design of compelling narratives that spur action.
Together with your colleagues in the Enterprise Services teams, you will help to embed analyses into executive and management decision-making


Salário Nominal: A acordar

Fonte: Jobtome_Ppc

Função de trabalho:

Requisitos

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