Responsibilities: Automated scale and performance testing of Five9 product using Python based automation framework. New test script development for end-to-end product testing using automation framework. Test result analysis for executed tests using test framework logs, product logs, monitoring tools. Support and extend the automation framework. Develop new automation tools. Detect weak points in existing automated processes and flows, eliminate these items, and control over efficiency for automated flows and processes. Communicate with other departments like Development, DevOps, and TechOps, aligning goals and priorities for the Test Automation Group with company priorities and strategy. Participate in Agile software development initiatives (standup, planning, Increment planning) to support innovation and enhancement of automation framework and tools through iteration/functionality testing. This position requires the ability to be on-call. Required skills: Hands-on experience with Python 3.X and/or Java. Solid knowledge of programming techniques and algorithms (OOP, multithreading). Experienced user of Linux-based OSes. Proficient knowledge of VoIP, SIP, WebRTC architecture, and micro-service based web technology. Experience with network issue troubleshooting (understanding of basic network principles, i.E. OSI model, real-time protocols, network management protocols). 3+ years of experience in similar automation roles. Solid knowledge of software development process and software testing methodologies. Excellent team player with strong analytical and troubleshooting skills. Practical experience with MySQL. Experience with SW version control and project/bug-tracking systems (JIRA, Git, ...). Desirable skills: Experience in REST API automation and/or SDK type of interfaces (Java, Python, C++, etc.). Very strong interpersonal, reliable, and communication skills. Pro-activity in investigation of new opportunities for automation. Experience with AWS/GCP Automation frameworks for CI/CD processes. Experience in Test Automation projects for cloud computing solutions (private or public). Docker experience; general understanding of container-based approach. Hands-on experience using Asterisk or FreeSwitch PBX. Solid knowledge of Web UI Automation with tools like Selenium. Benefits: Five9 Shares. Bonus Scheme. 10% Flexi Benefit. Meal Allowance. Medical Insurance. Life Insurance. 25 day Annual Leave + Public Holidays. #LI-ND1 #LI-Hybrid Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia. #J-18808-Ljbffr