Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
You will have ownership of engineering design, coding, and implementation of Cloud Test Platform CI/CD automation. This includes tools and frameworks necessary to support testing and release builds. You will apply your technical knowledge, leadership skills, software development methodologies, best practices, and proven processes to consistently deliver great quality product in a predictable manner.
The role is also an ambassador of quality engineering principles in collaboration with developers and product owners. The main goal of this role is to develop and code test scenarios in a Cloud/Java/Terraform environment. This role will define test processes and goals together with development Architects, ensure test plans are appropriate including review of plans done by developers. This role will also assist in the definition and creation of tests and scripts to support customer journey scenarios for contact center features.
Responsibilities:
Design and code test solutions around Cloud Platform environment with test as infrastructure principles
Lead Quality and Automation initiatives across multi-disciplinary teams, coordinating process definition, best practices and efficient usage of infrastructure.
Participate in Agile software development initiatives (standup, planning, Increment planning) to support innovation and enhancement of automation framework and tools through iteration/functionality testing
Work closely with operations and sustaining team to ensure platform availability
Build sustainable engineering practices through, among other things, active code reviews, architecture discussions, guiding selection of technologies, and mentorship
Ensure continuous resource utilization, and drive continuous efficiency improvements
Think quickly, with the ability to make decisions with incomplete data
Bring energy, positivity and drive to your team
Design, code and automate application testing using Selenium, REST API
Should be able to build framework for different channels / platforms including SaaS, Mobile, Desktop and Web application
Requirements:
5+ years in software engineering role with track record of delivering highly scalable, highly available and high-quality products
2+ years of experience with Web UI Automation using Selenium
Experience in front-end testing of Web based apps on desktop (Win, iOS) as well as on iPad/Android tablet, and mobile devices
Proven experience in building, maintaining, and supporting test solutions for enterprise SaaS applications
Solid knowledge of programming techniques and algorithms (OOP, multithreading, script languages such as Java, Java Script, Python)
Knowledge of effective CI/CD practice
Hands-on experience managing and coding test infrastructure developed in Java
You are an Agile aficionado
You have strong coaching and mentoring skills
CS/EE degree or equivalent with 5+ years of proven related experience
Problem solving, analytical and positive attitude
Preferred Skills:
Experience of working "AGILE + DEVOPS" process management methodology
Experience in building CI/CD automation pipelines
Cloud platform experience such as AWS, GCP, or Azure
Experience in managing and running multiple Infrastructure automation sprint teams
Experience in successfully leading architecture modernization initiative
Experience managing test infrastructure for real-time SaaS products like Unified Communications systems or Contact Centers in a pure Cloud model
Knowledge of Cloud Infrastructure automation software tools
Experience in Java Integrated Development Environment (Eclipse, InteliJ, etc.)
Knowledge of terraform and its custom providers
Benefits:
Five9 Shares
Bonus Scheme
10% Flexi Benefit
Meal Allowance
Medical Insurance
Life Insurance
25 day Annual Leave + Public Holidays
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
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