remote type: Onsite locations: Porto - Portugal, Galway - Ireland
time type: Full time
posted on: Posted Today
job requisition id: JR08638
About Us: Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide. In recent years, we have experienced significant growth, expanding our services and global presence. With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions. Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers.
Role Overview: As a Scrum Master at Planet, you will be the driving force behind Agile practices and methodologies, ensuring that teams deliver high-quality products efficiently. Your primary responsibility is to coach and guide cross-functional teams through the Scrum framework, fostering a collaborative, self-organizing, and high-performing environment. You will remove obstacles, facilitate Scrum ceremonies, and ensure that teams adhere to Agile principles to achieve successful project outcomes. In this role, you will work closely with product owners, development teams, and stakeholders to ensure smooth project execution, focusing on continuous improvement and maximizing value delivery. With a deep understanding of Agile processes and servant leadership, you will play a pivotal role in enhancing team dynamics and promoting a culture of transparency, accountability, and adaptability.
What you will do: Facilitate Scrum Ceremonies: Lead daily stand-ups, sprint planning, sprint reviews, and retrospectives, ensuring the team remains focused and productive.Remove Impediments: Proactively identify and resolve obstacles or blockers that may hinder the team's progress, ensuring a smooth workflow.Coach and Mentor Teams: Guide the team in understanding Agile principles and Scrum practices, helping them to self-organize and perform at their highest potential.Protect the Team: Shield the team from external distractions and unplanned work, ensuring they can focus on sprint goals.Foster Collaboration: Encourage open communication and collaboration between team members and stakeholders, promoting a healthy, cooperative team dynamic.Track Progress and Metrics: Utilize tools such as JIRA to track sprint progress, velocity, and team performance, and provide insights for continuous improvement.Promote Continuous Improvement: Drive retrospectives to identify areas for process improvement, ensuring that teams are consistently learning and evolving.Facilitate Communication: Act as a bridge between product owners, development teams, and stakeholders to ensure clear, timely communication and alignment on goals.Who you are: Education: Bachelor's degree in Business, Computer Science, or a related field. CSM, PSM, or SAFe Scrum Master certification is highly desirable.Experience: Minimum of 5 years of experience as a Scrum Master, with a proven track record of managing Agile teams, preferably in the payments or financial services industry.Certified Scrum Master (CSM) or Professional Scrum Master (PSM): Strong knowledge of Scrum and Agile principles, with certification from a recognized body.Technical Skills: Familiarity with Agile project management tools such as JIRA, Confluence, and other tools used for tracking sprint progress and team performance.Servant Leader: A natural leader who puts the needs of the team first, fostering a culture of trust, empowerment, and collaboration.Excellent Facilitator: Skilled at facilitating group discussions, decision-making, and conflict resolution to keep teams aligned and productive.Adaptable and Flexible: Ability to work in a fast-paced, evolving environment, quickly adapting to changing priorities and challenges.Strong Communicator: Excellent verbal and written communication skills, capable of engaging with both technical and non-technical stakeholders.Problem-Solver: Proactive in identifying potential issues and adept at finding creative solutions to help the team stay on track.Why Planet: Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. Come and grow your career in the most exciting, fast-paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.
Company Background: Planet provides integrated software, payment, and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners. Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first. With headquarters in London and around 3,000 expert employees located across six continents, we serve customers in over 120 markets.
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