When it comes to talent and compensation management, no other firm combines the human capital expertise, world-class technology, and global strength better than Willis Towers Watson. Our HR Software consulting services range from strategy development to highly advanced workforce planning and optimization solutions. Our world-class proprietary systems fully enhance the HR experience for our clients' employees and ease the burden from HR.
The Role
As a Project Manager, you will be responsible for managing implementations of Embark, our Employee Experience platform, which is delivered as a Software as a Service offering. Please visit https://www.wtwco.com/en-GB/Solutions/products/embark for an overview of our solution.
This role is responsible for managing the life cycle of the implementation by managing project team members, ensuring deadlines and budgets are met, quality standards are upheld, and project success criteria are achieved. The ability to effectively communicate with the client, as well as internal team members, is critical to success in this role.
What will you do?
Maintain client contact throughout the project lifecycle including regular client updates.
Provide effective communication with clients (verbal, written, and face-to-face) to ensure high levels of client satisfaction.
Develop and maintain project plans, schedule meetings/calls, provide agendas, take meeting notes, and make them available.
Organize and motivate the project team, ensuring effective inter-team communications.
Analyze and manage project risks and issues.
Monitor and report progress (scope, schedule, budget, etc.).
Coordinate and follow up with clients or other third-party resources as needed to keep them on track.
Ensure completion, approval, and filing of key documentation (requirements, specifications, etc.).
Ensure team members are aware of their budgeted hours.
Assist in eliminating roadblocks.
Develop Change Orders during projects.
Participate in testing – high-level review of the site based on requirements and provide a second set of eyes.
Lead internal and client debrief meetings.
Ensure proper handover to support at the completion of the project.
Participate and contribute to Transition to Support tasks.
What are we looking for?
Experience in project management, HR Portal software, and Consulting or Employee Communications.
User experience of project management tools.
Ability to effectively communicate and interact with all levels within the client organization as well as internal team members.
Ability to balance multiple priorities and initiatives, producing quality deliverables on time and within budget.
Proven ability to gather and document technical requirements along with a working understanding of the project.
Ability to make high-level decisions utilizing problem-solving and analytical skills.
Experience managing project financials, scope management, and budget tracking.
Excellent communication skills, both written and verbal.
Meeting facilitation skills.
Detail-oriented, strong analytical thinker.
Demonstrated ability to work on virtual teams.
Process-driven with the ability to modify approach.
Must be self-motivated and able to remain focused on assigned projects.
Ability to travel (subject to current Company Travel Restrictions) and engage across internal functions (Sales, Product Management, Consulting).
Flexible working hours when working on non-EMEA based projects.
Demonstrated commitment to quality and continuous improvement.
BS/BA degree or relevant experience (Nice to Have).
What's in it for you?
In WTW, you'll find a professional yet friendly and easy-going environment in an office based in a fast-growing European capital. Come join a team of dynamic and motivating colleagues!
In addition to our attractive remuneration package, we offer:
Work-life balance: Mobile working or in the office? Flexible working hours? Sure, no problem. We decide together as a team when and where we work. Hybrid working is more than just a buzzword for us.
Monetary benefit: An attractive, performance-related remuneration system.
Internationality: An international management consultancy and the security of a global corporation with renowned customers.
Development opportunities: A steep learning curve and sufficient freedom for individual career development: You will dive deep into a variety of topics, both on-the-job and in intensive specialist training.
Cooperation: Learning from each other and making decisions together, collegial, appreciative, and dynamic.
Customer contact: Quickly take responsibility.
Corporate events: Together we celebrate our successes and our community.
WTW is an equal opportunity employer.
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