Sword Health is on a mission to free two billion people from pain as the world's first and only end-to-end platform to predict, prevent and treat pain. Delivering a 62% reduction in pain and a 60% reduction in surgery intent, at Sword, we are using technology to save millions for our 2,500+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures. Recognized as a Forbes Best Startup Employer in 2023, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we've also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $2 billion, we are in a phase of hyper growth and expansion, and we're looking for individuals with passion, commitment, and energy to help us scale our impact. Joining Sword Health means committing to a set of core values, chief amongst them to "do it for the patients" every day, and to always "deliver more than expected" on behalf of our members and clients. This is an opportunity for you to make a significant difference on a massive scale as you work alongside 800+ (and growing!) talented colleagues, spanning two continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all. As a Senior Marketing Operations Specialist you will play a crucial role in driving the efficiency and effectiveness of marketing campaigns with a strong focus on technical components. You will manage marketing tools, ensure seamless data flows and integrations, and handle multiple projects concurrently.
\n What you'll be doing: Manage the execution and optimization of multi-channel marketing campaignsOversee the maintenance and enhancement of marketing databases and CRM systemsImplement and manage marketing automation tools and workflowsEnsure seamless data flows between marketing systems, identifying and resolving integration issuesAnalyze campaign performance metrics and provide actionable insights to the marketing teamEnsure data integrity and compliance with data privacy regulationsDevelop and document standard operating procedures for marketing processesManage multiple projects simultaneously to support various marketing initiativesCollaborate with sales and marketing teams to align marketing activities with business goalsTrain and mentor junior team members on marketing operations best practicesEvaluate, select, and implement new marketing technologies to improve efficiency and effectiveness What you need to have:Degree in Marketing, Business, Information Technology, or related field3-5 years of experience in marketing operations or related roleProficiency in CRM and marketing automation toolsExperience with analyzing data and providing insightsExcellent project management and organizational skillsKnowledge of data privacy regulations (e.g., GDPR), CAN-SPAM laws, deliverability best practicesStrong communication and interpersonal skillsAbility to manage multiple projects simultaneously and meet deadlines What we would love to see:Basic HTML knowledgeStrong problem solving skillsAPI knowledge To ensure you feel good solving a big Human problem, we offer:A stimulating, fast-paced environment with lots of room for creativityA bright future at a promising high-tech startup companyCareer development and growth, with a competitive salaryThe opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcareA stimulating environment with room for creativityA flexible environment where you can control your hours (remotely) with unlimited vacationAccess to our health and well-being program (digital therapist sessions)Remote or Hybrid work policy
\n*Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal. US - Sword Benefits & Perks: • Comprehensive health, dental and vision insurance* • Equity shares* • Discretionary PTO plan* • Parental leave* • 401(k) • Flexible working hours • Remote-first company • Paid company holidays • Free digital therapist for you and your family *Eligibility: Full-time employees regularly working 25+ hours per week Portugal - Sword Benefits & Perks: • Health, dental and vision insurance • Meal allowance • Equity shares • Remote work allowance • Flexible working hours • Work from home • Unlimited vacation • Snacks and beverages • English class • Unlimited access to Coursera Learning Platform *US Applicants Only: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.* SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.