.Senior IT Solution Expert - Financial Services (M/F/D) Lisboa Job Description: Create a better #Tomorrow with UsAt Siemens, we believe that technology with purpose has the potential to solve the greatest challenges of our time. With over 300 thousand of the world's most brilliant minds and the power of a presence in more than 190 countries, we make a truly global impact. At the Portugal Tech Hub, we drive change in our businesses and services, from Portugal to the world, in areas such as Cybersecurity, Software Development and Testing, Big Data, Artificial Intelligence, Cloud, and many more. With around a decade of history, the Portugal Tech Hub is the home of the new technologists – Dream Builders, Impact Creators & Future Makers. Are you one of them? Join us! Your mission will be: Provide Level 1 and 2 help desk support for IT incidents and requests, including analysis and problem resolution. Proactively monitor the IT production environment according to KPIs. Contribute to the creation and updating of Application documentation. Collect and scrutinize business requirements. Design IT solutions that align with business processes and architectural recommendations. Design and conduct functional tests throughout development and prior to launch. Engage in continuous improvement initiatives as part of the Solution Expert Chapter. Optimize existing solutions and processes, e.G. by process harmonization, consolidation of applications, interfaces, and other IT Services. Optimize operations while ensuring that regulatory and security requirements as well as agreed service levels are met. Provide training to our end users. Be part of our excellent collaboration team, together with our internal and external stakeholders. We are looking for someone with: Successfully completed degree in Computer Science, Business or Business Information Systems, or equivalent educational qualification. Excellent IT know-how and experience in Financial Services (e.G. Controlling and Financial Reporting, Financial Instruments, Leasing and Factoring Business, Risk Management and Risk Controlling Business) and related processes gathered through relevant work experiences. 5-7 years professional experience in IT projects, especially with global banking/treasury systems, as well as knowledge of SQL; ideally, you have at least 2 years experience in Loan IQ. Experience as a member of an international, virtual team and working with external partners. Experience in operations and development of IT applications (e.G. ITIL), ideally with an ITIL certificate. Analytical information processing and problem-solving competencies. Strong customer orientation. Professional communication and presentation skills. Fluency in English, both spoken and written. What you can expect from us: A hybrid and flexible working model to promote a better work-life balance, along with a budget for home office support and the opportunity to do 16 hours a year of volunteer work
