JOB DETAILS:
Position: SAP BRIM Consultant
Location: Portugal
Experience Level: Intermediate (3-5 years)
DAY-TO-DAY DUTIES:
Facilitate workshops to gather and align functional requirements across ITSM modules, ensuring integration with tools such as CMDB , Discovery , SailPoint , and Active Directory .
Analyze interdependencies with the CSM (Customer Service Management) module and recommend solutions.
Translate business needs into actionable specifications within the ServiceNow platform , implementing ITSM solutions effectively.
Redesign and enhance the Employee Center Portal , creating an intuitive and user-friendly service request catalog for employees.
Collaborate with stakeholders to optimize modules such as CMDB , Service Request Catalog , Change , Incident , and Request Management .
Provide guidance on UX/UI improvements to ensure a seamless user experience.
REQUIREMENTS:
Deep understanding of SAP BRIM functionalities : Convergent Charging, Convergent Invoicing, and Contract Accounts Receivable & Payable.
Skills in configuring SAP BRIM modules to meet business requirements and optimize processes.
Knowledge of integration with SAP FI and SAP SD modules.
Ability to troubleshoot technical issues within SAP BRIM and address complex billing requirements.
Strong verbal and written communication skills for collaboration with non-technical stakeholders and cross-functional teams.
Experience working with tools like ServiceNow , Remedy , and JIRA .
Knowledge of SAP integration tools (e.g., SAP PO/PI) and APIs for third-party system integration.
BENEFITS AND PERKS:
Flexible working hours
25 days of holiday
Anniversary day off
Budget for office setup
Working hours exemption allowance
Capitalization Insurance
Training budget
Paid Learning Subscription
Health insurance
Food Allowance
ABOUT TOP SIGMA:
Welcome to Top Sigma, a provider of innovative DevOps & SRE Services and Cloud Solutions. We focus on DevSecOps integration, performance optimization, and cost efficiency to help our clients achieve scalability, security, and cost savings.
We look forward to welcoming you to our team!
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