JOB DETAILS: Location: Portugal (Portuguese residency required) Work Model: Hybrid (1 day per week in the office, either in Porto or Lisbon) DAY-TO-DAY DUTIES: As a Senior SAP APO at Top Sigma, you will be responsible for the following: Manage demand and forecasting using SAP APO's Demand Planning (DP) functionalities to predict product demand based on historical data and statistical methods.
Perform supply and demand analysis using tools such as MRP (Material Requirements Planning), MPS (Master Production Scheduling), and VMI (Vendor Managed Inventory).
Handle incident management, resolving complex and critical level 2 and 3 issues focusing on corrective maintenance.
Process complex or non-standardized service requests.
Create and document procedures for incident and service request handling by level 2 teams, and lead knowledge transfer sessions.
Contribute to reducing the backlog and enhancing services as part of Continuous Service Improvement (CSI).
Work on enhancement projects, analyzing needs, designing solutions, and implementing developments while adhering to the change management process.
Utilize SAP APO for Demand Planning (DP) and Global Available to Promise (GATP), with potential exposure to additional planning tools like OMP and VMI.
REQUIREMENTS: + 5 years of experience with SAP APO , with a strong focus on Demand Planning and Supply Chain Management.
Fluency in English is mandatory.
Proven experience in managing level 2 and 3 incidents and contributing to service improvement.
Ability to analyze business needs and design solutions for supply chain optimization.
Familiarity with change management processes in an SAP APO environment.
BENEFITS AND PERKS: Flexible working hours.
25 days of holiday.
Additional day off for your anniversary.
Budget for home office setup.
Working hours exemption allowance.
Capitalization insurance.
Training budget and paid learning subscription.
Comprehensive health insurance.
Food allowance.
ABOUT TOP SIGMA: Welcome to Top Sigma, a leading provider of innovative DevOps & SRE Services and Cloud Solutions.
Our focus on DevSecOps integration, performance optimization, and cost efficiency helps our clients achieve scalability, security, and cost savings.
We offer cloud training, workshops, and consultancy services to help clients meet their DevOps Transformation Strategy goals.
Our Cloud Resilience teams ensure the data security of our clients, allowing them to focus on their core business with peace of mind.
We look forward to welcoming you to our team!
