Sales Operations Specialist
Locations: Lisbon
Time Type: Full time
Posted on: Posted 2 Days Ago
Job Requisition ID: 525588
The future of everyday health is changing. And it's up to us to change it. Haleon is a world-leading company 100% focused on everyday health. It has a commercial presence in more than 170 markets and employs more than 24,000 people. It combines deep human understanding and trusted science to help make everyday health more achievable, more inclusive and more sustainable, through category-leading brands: Voltaren, Sensodyne, Centrum, Paradontax, Vibrocil and Corega, among others. Driven by science, Haleon exists to deliver everyday health, with humanity.
Purpose of the Job:
As part of the commercial department, the main objective of the sales operations specialist is to ensure operational excellence so that orders can be received and fulfilled on the right terms and on time.
Decision-making support: Analyzing and reporting on performance (HMR and non-HMR).
Ensuring the operationalization of the promotional plan, enabling its perfect execution. Developing, maintaining and supporting commercial systems (Veeva, FSFA).
Promote the simplification and improvement of processes (reduction of administrative tasks).
Requirements:
3 years' experience in operations.
At least 1 year's experience with SalesForce.
English B2.
Main Responsibilities:
Support in defining the process and executing the strategic commercial plans in collaboration with the Sales Director and the commercial teams.
Leading First SFA and Veeva CRM in Portugal: developing, implementing and optimizing the sales process in Sales Force to increase efficiency and effectiveness throughout the sales cycle.
Parameterization and management of Customers, Commercial Conditions, Products and Price Rules in Sales Force.
Order management: ensuring alignment in the internal WOW for placing and managing orders.
Analyzing customer performance and ensuring correct parameterization of customer segmentation, objectives and performance incentives.
Ensuring OTIF for customer rappel measurement and payments.
Retain sales records (archive of contracts and consents); follow up with the owner and responsible management (compliance).
Prepare and present regular sales reports, performance metrics and insights to track progress and support decision making.
Providing day-to-day support to KAMs and sales representatives in order to facilitate the conclusion of contracts and the placement of orders.
Guide, develop and organize the workload of the sales trainee.
To apply for this position online, simply click on the button that says "Apply."
Important Notice to Partners and Consultancies:
HALEON does not authorize the use of data from this site without a signed partnership contract through the purchasing and HR area. Obtaining prior written authorization is a condition of any agreement (verbal or written) between the consultancy and HALEON. In the absence of written authorization, actions taken by consultancies or partners shall be deemed to have been taken without HALEON's consent or contractual agreement, and HALEON shall not be held liable for any such actions.
Equal Opportunity Employer:
Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
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