Remote Norwegian Tech Support Role In Portugal!

Remote Norwegian Tech Support Role in Portugal!
Position: Tech Support for Smart Lighting DevicesLanguage: Norwegian Native + English (B2)Location: Work from home in Lisbon (Candidates from Coimbra to Algarve accepted)Start Date: 4 September 2024 Onsite, 25 September remote.Employment Type: Full-time, 6-month contract
Schedule:
Monday to Friday (including bank holidays)Rotational shifts: 07:00 AM to 07:00 PMWeekends off
Compensation:
Competitive salaryMeal allowance: 7.23 per dayInternet allowance: 20 per monthHealth insurance: Free after 6 months
Responsibilities:
Handle technical customer contacts via phone, email, chat, and social messaging channelsProvide clear and practical informationAssist with pre-sales inquiries, general questions, and technical support issuesManage and escalate customer issuesCollaborate with other technicians to resolve or close help tickets
Join Our Team!Be part of a leading company in lighting solutions for professionals, consumers, and the Internet of Things. Our energy-efficient products and services enhance light quality, making lives safer, businesses more productive, and cities more livable.
Apply now and illuminate your career!
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