Remote Dutch Customer Support In Portugal

Key Responsibilities: Provide exceptional support to Dutch-speaking customers through phone, email, and chat.
Address customer inquiries related to product information, order status, and account management.
Troubleshoot and resolve customer issues in a timely manner, offering personalized solutions.
Collaborate with internal teams to ensure customer concerns are resolved effectively.
Maintain accurate and detailed records of customer interactions.
Ensure a high level of customer satisfaction by delivering a positive customer experience.
Requirements: Native Dutch speaker with strong communication skills.
Proficient in English (B2 level or higher).
Previous experience in customer support is an advantage but not mandatory.
Ability to work independently in a remote setup.
Strong problem-solving skills and a customer-centric approach.
Comfortable working with different technologies and systems.
Benefits: Competitive salary with performance-based incentives.
Remote working flexibility, while being part of a vibrant team based in Lisbon.
Full training and ongoing support to help you succeed in your role.
Career development opportunities in a growing company.
Work from the comfort of your home anywhere in Portugal.