If you're a fashionista who knows the ins and outs of high-end fashion trends, you probably also know how PVH Corp. plays a big role in the apparel industry. This is your chance to get international experience abroad where you can make a difference with your interest in the fashion industry!
Your responsibilities and impact as a customer service agent will be: Listening to customers' questions and concerns, providing the best possible answers and solutions
Troubleshooting regarding orders, deliveries, payments, and returns
Providing information about fashion products
Escalating and rerouting the necessary matters and issues to other departments
Skills, qualifications, and interests you need to succeed in this role: You are fluent in Dutch and have good knowledge of English
You are energetic and innovative
You are a fast thinker and work proactively
Motivation and teamwork are some of your soft skills
Passion for fashion and trends
You have excellent communication skills
You have an intercultural mind and are willing to work with many other nationalities
What's in it for you? Type of Contract: A fixed-term contract that is renewable every year.
Working Hours: Full time between 07:00-19:00 on rotating shifts (Monday-Sunday) 40h/week
Training: Have a kick-start your career with the intensive training that the company offers to their new employees.
Salary Conditions: Including free accommodation (shared flat, all bills included): 1040€ gross/month
Excluding accommodation: 1298€ gross/month
Relocation Package for International Candidates: Reimbursement of your initial flight expenses after 3 months
Help in paperwork, opening a bank account, etc. upon your arrival
Ability to stay in a flat-sharing apartment of the company up to a year for a part of your paycheck
Extra Perks: Private health insurance after 6 months of contract which is extra to the standard insurance
Free Portuguese lessons, cooking classes, sports activities and social events organized by the company
Portuguese public holidays and 22 days of paid holidays
Career Growth Opportunities: Various career development chances in different paths
Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation, and social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!
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