Relocation Support- Dutch Customer Service

Key Responsibilities Respond to customer inquiries via phone, email, and chat in a professional and friendly manner.Assist customers with product information, order issues, and technical problems.Resolve customer concerns efficiently and escalate more complex issues when necessary.Provide clear and effective solutions to ensure customer satisfaction.Maintain accurate records of customer interactions in the CRM system. What We Are Looking For Fluency in Dutch (C2 level) and good communication skills in English (B2 level or higher).Strong problem-solving skills and the ability to handle customer inquiries with empathy.Flexibility to work rotational shifts from Monday to Friday, including bank holidays.Must be available to work on-site in Lisbon. What We Offer Competitive salary and benefits.Welcome Bonus of €2,000.Private health insurance.Paid training to ensure you succeed in your role.A dynamic and supportive work environment.Opportunities for career development and advancement. Work Schedule Monday to Friday: 07:30 AM to 08:00 PM (rotational shifts).Days Off: Weekends.