Relocation Support Dutch Customer Advisor

Key Responsibilities Assist customers through phone, email, and chat, providing accurate and efficient solutions.
Address questions about products, technical issues, and order-related concerns.
Escalate complex issues to specialized teams when needed.
Deliver a positive and personalized customer service experience.
Record and maintain detailed customer interaction logs in our CRM system.
Requirements Fluency in Dutch (C2 level) and strong English communication skills (minimum B2 level).
Exceptional problem-solving skills and attention to detail.
Flexibility to work rotational shifts, including weekends and public holidays.
No prior experience required – ideal for entry-level candidates !
Willingness to work on-site in Lisbon.
What We Offer Attractive salary and benefits package.
Private health insurance coverage.
Comprehensive paid training to support your success.
A multicultural and inclusive work environment.
Opportunities for personal and professional growth within the company.
Work Schedule Monday to Friday : 08:00 AM to 08:00 PM (rotational shifts).
Saturday and Sunday : 08:00 AM to 05:00 PM (rotational shifts).
Days Off : 2 rotational days off per week.